Booking Policy
We personally hate rules, but these exist to make your experience better:
Booking Classes
For all members, the booking window opens 7 days before each class.
You are considered a member of Field Assembly once your onboarding process has been successfully completed and our team has assigned you a Glofox account.
Cancellation Policy
To ensure fair use of our booking system, late cancellations count as no-shows.
A late cancellation is any cancellation made within 8 hours of a class.
Two (2) late cancellations within 7 days may result in a temporary suspension from booking.
If you are on an unlimited membership:
More than 5 no-shows in a month may lead to a temporary booking suspension.
If you are on session passes:
Your session will be forfeited if you miss a booked class or cancel late.
Suspended bookings and forfeited sessions cannot be recovered or compensated with membership extensions.
Waitlist Policy
To keep the waitlist fair for everyone:
If you no longer wish to attend, please remove yourself from the waitlist.
If you are bumped into a class and do not show up, it counts as a no-show.
Once again, we hate rules, but following them helps create a better training experience for everyone.
If you have any questions, feel free to reach out: contact@fieldassembly.co
See you soon!